Cancel Your Membership
How do I cancel my membership?
To cancel your membership at any time, simply click one of the links below for the billing company that processed your transaction:
Gateway Billing (RocketPay), our authorized sales gateway
24/7 Live Agent: 1-844-917-2717
Epoch.com, our authorized sales agent.
24/7 Live Agent: 1-800-893-8871
CCBill.com, our authorized sales agent.
24/7 Live Agent: 1-800-510-2859
SegPay.com, our authorized sales agent.
24/7 Live Agent: 1-866.450.4000
Vendo.com, our authorized sales agent.
24/7 Live Agent: 1-877-777-3758
If you do not remember which billing company processed your transaction, please be sure to check your SPAM folder for the confirmation email that was sent. The confirmation email contains your purshase details which is needed to locate your account. If you cannot find your confirmation email, we are happy to assist you.
How do confirm my membership was cancelled?
Upon canceling your membership, a confirmation e-mail is automatically sent to the e-mail that was used for the initial sign-up (Note: no cancel email is sent if you joined via GateWay (RocketPay) Billing,
Click here to Cancel your GateWay membership). Since many web-based e-mail providers such as Hotmail, Gmail or Yahoo occasionally mistake confirmation e-mails as spam or junk, please be sure to verify in the spam/junk folders in order to ensure that the confirmation e-mail was indeed received.
If it still appears as though you have never received a membership cancellation e-mail, please contact us and one of our agents will be able to assist you.